If you’ve forgotten your PIN/password you can reset it:
- Online via the library catalogue, click on log in and then click on ‘Forgot my PIN’ in the popup box
Important information: you must have your library card number and an active email address on your library account. An email is sent with instructions on how to reset your PIN. If you do not receive an email please check the junk folder.
Lost or temporarily mislaid your library card?
To protect your personal data we will need to verify your identity before giving you the number on your existing library card.
To obtain your existing card number, or inform us if you have lost it, you can contact us.
Please provide your name, address and date of birth so that we can confirm your identity.
We appreciate your patience when you contact us, if we cannot reply immediately we will do so as soon as we can.