Person using laptop and their mobile device simultaneously.

Learn to do things online

computer help

IT Support in Libraries

Do you need help with computers, tablets, or smartphones? Our libraries are a great place to begin.

Our staff and Library IT Volunteers offer friendly and informal one-to-one help for FREE. Whether you have a quick question or want to develop your basic computer skills through a guided support session.

Drop-in and booked help sessions with our Library IT Volunteers are available at Hyson Green, Dales Centre and St Ann’s Valley Libraries  Drop-ins are sometimes busy so you may have to wait a little while.  If you think you will need more than 10 minutes help or you are fairly new to computers, please make an appointment in advance with the library.

Hyson Green Library: Tuesdays and alternative Saturdays – 10.30am to 12.30pm

Dales Centre Library: Mondays – 3pm to 5pm

St Ann’s Valley Library: Saturdays – 11am to 1pm

Person typing on a laptop

Get started with online basics

All the things to help you safely use the internet, email and public services online. You can do the whole course and see extra resources, or choose any one of these topics.

You may need to register to access some courses on the Learn My Way website.

Person scrolling on a library app on their phone, with their laptop in the background

Using your computer or other device

All about the very basics of keyboard, mouse and turning safely on and off to touchscreens and managing files.  You can do the whole course and see extra resources, or choose any one of these topics.

You may need to register to access some courses on the Learn My Way website.

Woman typing on her laptop, smiling

Life online: shopping, socialising, watching & more

Learn how to shop, meet friends and family or go to the cinema online. You can do the whole course and see extra resources, or choose any one of these topics.

You may need to register to access some courses on the Learn My Way websites.

Man drinking hot drink whilst reading a book

Online banking & looking after your money

Using online banking and shopping can make people anxious about the safety of their money. Find out how to budget, bank and shop. Plus extra resources about benefits, tax, saving money and more. You can do the whole course and see extra resources, or choose any one of these topics.

You may need to register to access some courses on the Learn My Way website.

Woman, surrounded by books on her laptop

Online safety

When using the internet you will need ways to stay safe online, protecting your personal data and device. You can do the whole course and see extra resources, or choose any one of these topics.

You may need to register to access some courses on the Learn My Way website.

Discover More

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eMemory

Each eMemory Pack is a collection of photographs, with information and conversation starters, which help to stimulate memories and encourage sharing.

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